Help center
How can we help?
Search the guides, or browse by topic below. Everything about building a resume here, reading your review, and running your account.
65 articles · start typing to filter, or browse by topic below.
Browse by topic
65 articles
Start here
What ResumeLove does, building your first resume, and what's on each plan.
5 articles
Writing your resume
Filling in your sections, writing bullets that land, and choosing what to include.
8 articles
Templates & design
Choosing a template, ATS-strict vs design-forward, photos, and fonts.
7 articles
Using AI review
Running a review, reading your scores and fixes, and what to do when something looks off.
10 articles
How we score, and why
The evidence behind our scoring, why we cap keywords, and the guardrails on AI suggestions.
7 articles
Cover letters
Drafting a letter from your resume, matching designs, and sending both together.
5 articles
Interview prep
Practicing real questions drawn from your own resume, and keeping what works.
5 articles
Plans & billing
Passes and subscriptions, payments, receipts, and the 14-day refund window.
6 articles
Your account & data
Sign-in help, changing your email, exporting your data, and deleting your account.
5 articles
Our approach
How we score, and why
Why the score rewards what it rewards, why we cap keyword suggestions, and why we would rather withhold a suggestion than hand you a claim you would have to defend in an interview. With the evidence, and with the popular statistics we refuse to repeat.
See all 7 articles- The research behind how we scoreWhat hiring research consistently shows recruiters and screening systems reward — and how each finding became something we measure.
- Why we don't suggest more keywordsWe deliberately show you fewer keywords than we could. Stuffing reads as word salad to a human, buys little from a parser, and is now something employers detect.
- We never invent your experienceEvery suggestion has to be grounded in something already on your resume. When it can't be, we withhold it — because the cost of a fabricated line lands on you.
- Resume practices we build aroundThe conventions our templates and scoring encode — where they come from, and where the evidence is genuinely mixed.
Didn’t find it?
Search is usually faster than browsing if you know roughly what you’re after. Signed-in members can also ask the assistant from the account menu — it answers from these same articles.
Still stuck? You can contact us, or make a privacy request for data export or deletion.
65 help articles across 10 topics: Start here, Writing your resume, Templates & design, Using AI review, How we score, and why, Cover letters, Interview prep, Sharing & exporting, Plans & billing, Your account & data.